Friday, August 24, 2012

Labor Day Power Outage to Affect IRS Services

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A planned power outage around the Labor Day weekend will affect a number of IRS systems and limit the availability of several services between Thursday, Aug. 30 and Tuesday, Sept. 4.
The systems will be unavailable due to maintenance and upgrading of an electrical system. The IRS appreciates the patience of tax professionals while this critical maintenance is performed.
Listed below are some systems that will be affected. If you need to contact the IRS or use these online services, please do so before or after the outage period.
• All toll-free services, including the e-help desk and Practitioner Priority Service, will have limited availability Aug. 30 and  Aug. 31  until 4p.m. EDT. These services will be completely unavailable for the remainder of the outage period.
• E-Services, including Disclosure Authorization, Transcript Delivery and TIN Matching, will be unavailable beginning Aug. 31 at 1 p.m. EDT.
• Modernized e-file and the legacy e-file systems will be unavailable, respectively, beginning  Aug. 31 at 3 p.m. EDT and  Aug. 29 at 11a.m. EDT. Contact your software provider if you have questions concerning filing and refund processing times during the outage.
• Taxpayer Assistance Centers will keep their regular business hours but will have limited access to taxpayer account information. They can only accept non-cash payments during the outage period.